Shipping policy

Last updated: February 20, 2026

Thank you for shopping with Simply Amy! We are pleased to offer free standard shipping on all orders within the continental United States. Below you will find the details of our shipping practices and policies.

Free Shipping

All orders placed on our website ship free of charge to addresses within the continental United States (excluding Alaska, Hawaii, and U.S. territories). No minimum purchase is required. The shipping cost is covered entirely by Simply Amy at no additional charge to you.

Order Processing

Orders are processed and shipped during regular business hours, Monday through Friday, excluding federal holidays. While we make every effort to process orders promptly, processing times may vary depending on order volume, product availability, and other factors. Orders placed outside of business hours, on weekends, or on holidays will begin processing on the next available business day.

Shipping Times

Simply Amy does not guarantee specific delivery dates or transit times. Delivery timeframes depend on the shipping carrier, your location, and other factors beyond our control, including but not limited to weather conditions, carrier delays, natural disasters, and other unforeseen circumstances. While most orders are delivered within a reasonable timeframe, we are unable to make promises or commitments regarding exact delivery windows.

Order Tracking

Every order shipped from Simply Amy includes tracking information. Once your order has been processed and handed off to the carrier, you will receive a confirmation email containing your tracking number and a link to monitor the status of your shipment. Please allow up to 24 hours after receiving your tracking number for carrier tracking systems to update with current status information.

Shipping Address

It is the customer's responsibility to provide a complete and accurate shipping address at the time of checkout. Simply Amy is not responsible for orders shipped to incorrect, incomplete, or outdated addresses provided by the customer. If a package is returned to us due to an incorrect address, the customer may be responsible for any additional shipping costs required to reship the order.

Lost, Damaged, or Delayed Shipments

Once an order has been handed off to the shipping carrier, Simply Amy is not responsible for packages that are lost, stolen, damaged, or delayed during transit. If your tracking information indicates a delivery issue, we encourage you to contact the carrier directly. However, if you need further assistance, please reach out to us through our contact form and we will do our best to help resolve the situation.

Limitations of Liability

Simply Amy shall not be held liable for any direct, indirect, incidental, or consequential damages arising from shipping delays, carrier errors, lost or stolen packages, or any other issues that occur after an order has been transferred to the shipping carrier. Our liability is limited to the value of the product purchased. Free shipping does not constitute a guarantee of delivery and does not create any additional obligation beyond providing the shipment to the carrier on your behalf.

Policy Changes

Simply Amy reserves the right to modify, update, or discontinue this shipping policy at any time without prior notice. Any changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically to stay informed of any updates.

Questions

If you have any questions about your order, shipping status, or this policy, please contact us through our contact form. We are happy to help!